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| UNABLE TO INSTALL APPLICATIONS |
If the CD reads fine with no errors, verify your computer meets theminimum requirements of the application. If your computer does not have enough space in the drive containing the OS or does not meet the requirements, the application may not install.
Make sure the app you are installing is compatible with the version of operating system you have on your computer. For example, a 16 bit app may not work on a 64 bit copy of Windows.
If you are using the AutoPlay menu to install the app, try to execute the setup.exe or install.exe directly from the CD instead of the AutoPlay setup menu.
If you are getting stopped at the CD-KEY or Serial Number verification, verify you are entering your correct number. If you lost your number or key or it does not work, you need to contact the developer of the app.
Other programs running in the background can cause issues with the program install. Make sure to close all background programs and TSRs. If you still continue to run into issues, try installing the program from Safe Mode.
Error during installation
Verify your computer meets the requirements of the app. For example, if your computer runs out of disk space during the installation, this would cause an error during the installation.
Verify the CD is clean and contains no significant scratches.
Other programs running in the background can cause issues with the program install. Make sure to close all background programs and TSRs. If you still continue to run into issues, try installing the program from Safe Mode.
Game does not load or has an error when it attempts to load
If the app is on a CD, make sure the correct CD is in the computer when trying to execute the app. In some cases, it may be necessary to have the first or last CD in the computer when starting the app for the first time.
Verify the app documentation makes no mention of the error you are experiencing. Many times the error and explanation to how to resolve the error are documented especially games.
Some apps like Archicad may require other programs such as OpenGL or QuickTime to be installed to play them. If you did not install all the programs during the installation, try running the install again.
Make sure to close other programs before you run the app
Sometime you need to restart a system after installing a program in some cases, some program files cannot initialize until the computer has rebooted.
If the computer is overclocked, try to reduce the speed back to the computer's correct settings to ensure that the overclocked settings are not causing the problem.
If the above recommendations do not resolve your issues, re-install the app.
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